By Beth Maas, human resource manager, for the Resolutions for Independent Pharmacies blog series For your store to run smoothly, you must make sure your staff members are engaged, work well together, and represent your store according to your guidelines. Whether you’re thinking about hiring or retaining staff, make sure you are doing what you can to nurture the … Read More
Natural Products — an untapped opportunity for independent pharmacy?
by Jen Johnston, CHHC, senior marketing services account manager, for the Step into Natural blog series One way savvy independent pharmacies are differentiating from their chain competitors is by keeping abreast of shifting consumer preferences and stocking a robust selection of natural products. In fact, a recent survey conducted by HRG revealed that 80% of responding … Read More
Home health care and community pharmacy: What are my current patients’ needs?
By Megan Moyer, senior marketing communications specialist, for the Home Health Care Opportunity blog series Now that you’ve determined who your local home health care (HHC) competition is and have conducted a demographic analysis of your area, the next step is to evaluate the needs of your current patients. Gathering information about current customers can reveal whether there … Read More
Home health care and community pharmacy: Who is my competition?
by Megan Moyer, senior marketing communications specialist, for the Home Health Care Opportunity blog series This is the fourth post in a series about home health care (HHC) in community pharmacies, helping you determine if it’s a category you should add to your store. As stated in my last post, this statistic may encourage you to … Read More
Resolution: Front-face and feather dust
By Lisa Lopez, Data Assets Manager, for the Resolutions for Independent Pharmacies blog series As retailers strive to provide new and innovative ways to improve the customer experience, one key element remains the same and that is, offering a clean and organized place to shop. A simple task that ensures your store will look its best is front … Read More
Resolution: Take advantage of wholesaler programs
By Barb Gengler, client services representative, for the Resolutions for Independent Pharmacies blog series We’re all busy, especially at work. What if I told you your wholesaler may have programs that could save you time and help increase sales and profitability? How do you determine the most effective prices to charge for front-end products to maximize your profits? … Read More
Resolution: Write a mission statement and share with stakeholders
By Mary Hart, for the Resolutions for Independent Pharmacies blog series If you want to be seen as a true competitor among the big guys, you should look to their business practices to see what they are doing well and where you could learn something you might apply to your own business. Being a small, independent business gives … Read More
Resolution: Learn about the products I carry
By Michele Feldner, for the Resolutions for Independent Pharmacies blog series It’s important to know about and understand the front-end products you carry. It’s especially important in your wellness and OTC areas, and you should also have familiarity with the beauty products you stock. When it comes to wellness and OTC products, being knowledgeable about the active ingredients … Read More
Resolution: Review my category adjacencies
By Kyle Lentz, category analyst, for the Resolutions for Independent Pharmacies blog series Building store profits through adjacencies is not an easy task, especially when space is at a premium and so many categories seem to logically fit with other categories. Understanding the way your customers shop plays a key role in determining these strategic adjacencies, and will … Read More
Independent pharmacies are a great channel for specialty skin care
By Julie Bonnell, vice president, operations It is generally thought that the best retail outlet for skin care is mass; however, don’t overlook independent drug when launching new items that are therapeutic in nature. Due to the consultative heritage of independent drug, these products do very well in this channel. Of the 583 new skin … Read More