Become a trusted resource

November 19, 2015By Behind the Shelf Blog, Brand Marketing

by Cari Sass How much do you dread those annoying sales calls? The ones where you can’t even get a word in to explain that you’re not interested or that what they are selling does not meet your need?  As the end of the year approaches, these types of calls seem to ramp up. When … Read More

80. Establish a web presence

March 16, 2015By 99 Ways to Make a Positive Difference in Your Pharmacy, Focus on the Pharmacy Front End Blog, Independent Pharmacy

By Shawn Theesfeld for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series Does your pharmacy have a website? While many pharmacies have come a long way in website development and offer some pretty sophisticated and well-designed sites, others, like many small businesses, struggle to know where to begin to establish … Read More

88. Offer free tasting samples

March 13, 2015By 99 Ways to Make a Positive Difference in Your Pharmacy, Focus on the Pharmacy Front End Blog, Independent Pharmacy

By Gail K. for our  99 Ways to Make a Positive Difference in Your Pharmacy blog series FREE SAMPLE! Those two words certainly grab my attention. They’ll do the same for customers coming in or passing by your pharmacy, too. Free tasting samples might seem the mainstay of grocery or club stores, but independent pharmacies … Read More

59. Use promotional aisles to engineer store traffic

January 7, 2015By 99 Ways to Make a Positive Difference in Your Pharmacy, Focus on the Pharmacy Front End Blog, Independent Pharmacy

By Nelson R. for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series There’s an independent pharmacy in my neighborhood and their front-end is not laid out well. That sounds harsh, but as a professional in the industry, I’ve been in a lot of pharmacies, and while there may not necessarily be a magic … Read More

66. Send introductory letters to physicians

November 20, 2014By 99 Ways to Make a Positive Difference in Your Pharmacy, Focus on the Pharmacy Front End Blog, Independent Pharmacy

By Megan Moyer for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series As one piece of the healthcare continuum in your community, it’s a great idea to become familiar with local physicians. Establishing a relationship with them will benefit both parties and ultimately your patients too. Start by using an … Read More