by Kelly Zygowski, category analyst, for the Resolutions for Independent Pharmacies blog series When you present a welcoming, inviting front end, you encourage sales. If your shoppers can quickly and easily find what they are looking for, you’ve succeeded at creating a favorable shopping experience. If, instead, there are a lot of empty spaces or holes … Read More
Resolution: Help pharmacies create profitable niches
By Tom Boyer, director of national accounts, for the Resolutions for Independent Pharmacies blog series With the rise in individuals dealing with a variety of health conditions, independent pharmacies have the unique opportunity to create profitable niches to serve them within their stores. Developing these niches can help pharmacies offer more comprehensive patient solutions, while growing their business. … Read More
Resolution: Nurture coachable characteristics — part three
By Beth Maas, human resource manager, for the Resolutions for Independent Pharmacies blog series This is the final post in my three-part series for the Resolutions blog, focused on important characteristics your staff should possess, yet have nothing to do with skill or talent. In my previous posts I covered being on time, work ethic, effort, body language, … Read More
Resolution: Nurture coachable characteristics — part two
By Beth Maas, human resource manager, for the Resolutions for Independent Pharmacies blog series My three-part series for the Resolutions blog is focused on the characteristics that are important your staff possess, yet have nothing to do with skill or talent. In my previous post I covered being on time, work ethic, and effort. Here I will cover … Read More
Resolution: Nurture coachable characteristics — part one
By Beth Maas, human resource manager, for the Resolutions for Independent Pharmacies blog series For your store to run smoothly, you must make sure your staff members are engaged, work well together, and represent your store according to your guidelines. Whether you’re thinking about hiring or retaining staff, make sure you are doing what you can to nurture the … Read More
Resolution: Front-face and feather dust
By Lisa Lopez, Data Assets Manager, for the Resolutions for Independent Pharmacies blog series As retailers strive to provide new and innovative ways to improve the customer experience, one key element remains the same and that is, offering a clean and organized place to shop. A simple task that ensures your store will look its best is front … Read More
Resolution: Take advantage of wholesaler programs
By Barb Gengler, client services representative, for the Resolutions for Independent Pharmacies blog series We’re all busy, especially at work. What if I told you your wholesaler may have programs that could save you time and help increase sales and profitability? How do you determine the most effective prices to charge for front-end products to maximize your profits? … Read More
Resolution: Write a mission statement and share with stakeholders
By Mary Hart, for the Resolutions for Independent Pharmacies blog series If you want to be seen as a true competitor among the big guys, you should look to their business practices to see what they are doing well and where you could learn something you might apply to your own business. Being a small, independent business gives … Read More
Resolution: Learn about the products I carry
By Michele Feldner, for the Resolutions for Independent Pharmacies blog series It’s important to know about and understand the front-end products you carry. It’s especially important in your wellness and OTC areas, and you should also have familiarity with the beauty products you stock. When it comes to wellness and OTC products, being knowledgeable about the active ingredients … Read More
Resolution: Review my category adjacencies
By Kyle Lentz, category analyst, for the Resolutions for Independent Pharmacies blog series Building store profits through adjacencies is not an easy task, especially when space is at a premium and so many categories seem to logically fit with other categories. Understanding the way your customers shop plays a key role in determining these strategic adjacencies, and will … Read More