Posted by Megan Moyer I’m excited to direct your attention to a new e-book from Upsher-Smith Laboratories, Inc. that we authored, that offers ideas and actions you can take to boost your business. The e-book is titled “Community Pharmacy: Foundation for the Future,” and it is a 30-page guide to improving your marketing strategies and some of … Read More
Baby boomer women are a unique set of shoppers
by Jenny Kosek Baby boomer women aged 50+ own more than three fourths of our nation’s financial wealth. These women are the healthiest, wealthiest, and most active generation of women in history. They are an incredibly important market in the HBW/CPG space, contributing to 93% of all OTC sales. And they seem to love independents. Our … Read More
Do your pharmacy customers trust you?
by Amy Kasza A recent poll demonstrated what many of us are experiencing in our everyday lives: Americans just don’t seem to trust each other as much as they used to. This phenomenon encompasses every area of our lives, whether it’s trusting our elected leaders, our employers, or the organizations that provide products and services to … Read More
Some businesses just belong together
Posted by Jen Johnston Some businesses just belong together. When I was in my 20’s and more into the craft scene, I envisioned a group of retailers who would take over a space and create a destination location of independent shop owners that met virtually every need a crafter would have. So from sewing, to beading, … Read More
You conduit, you.
Posted by Dave Wendland Although difficult to predict given the rollout issues and ongoing debate around the Affordable Care Act (ACA), there are emerging opportunities afforded community pharmacy. In this post I will share four areas worth examination: 1) accessibility; 2) education; 3) coaching; and 4) medication compliance. First and foremost, there is the benefit of … Read More
Is your pharmacy an In-and-Out Burger?
by Jen Johnston Is your pharmacy an “In-and-Out Burger” or a “TGI Fridays”? Do your patients come to fill their scripts and quickly leave or do they feel comfortable taking their time? I visited a pharmacy last fall where one of the main entrances was positioned directly next to the pharmacy counter. The other entrance led … Read More
Interview with health coach and pharmacist Stacy Bennett — part two
by Jen Johnston This is part two of my interview with Stacy Bennett, RPh, CHHC of Health Coach Pharmacist, to talk through how she is incorporating health coaching into her pharmacy practice. I hope this post will give you some ideas of how you can incorporate health coaching into your own pharmacy practice, either by … Read More
Interview with health coach and pharmacist Stacy Bennett — part one
by Jen Johnston Recently, I had the privilege of interviewing Stacy Bennett, RPh, CHHC of Health Coach Pharmacist to talk through how she is incorporating health coaching into her pharmacy practice. I hope this post will give you some ideas of how you can incorporate health coaching into your pharmacy practice, either by becoming a certified … Read More
I heart pharmacists!
by Jenny Kosek As a course of business, for the past thirty years HRG has conducted research with the independent pharmacies we serve with our merchandising and pricing services. I was lucky enough to participate in these calls, and after speaking with some half-dozen pharmacists who also serve as front-end managers, I would like to say: … Read More
15 minutes or less
by Megan Moyer What is your greatest competitive advantage? We have great customer service. We know our patients and they are in and out within 5-10 minutes of arriving. That’s a question and response from our independent pharmacist survey that we conducted in fall of 2012 as part of our research into independent pharmacy shoppers. … Read More