Partner with other local businesses

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by Megan Moyer, corporate marketing manager for the “Profits in the front end” blog series    Building relationships with other local businesses is mutually beneficial. Not only can you widen your reach with consumers who might not have otherwise patronized your store, you can always learn and benefit from fellow small business owners. First let’s focus on […]

Curating Special Assortments to Enhance Customer Experience in Independent Pharmacies

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  by Cat Renwick, category analyst, for the “Profits in the front end” blog series    In today’s competitive market, independent pharmacies can stand out by offering thoughtfully curated assortments that cater to the diverse needs of their community. By creating specialized sections — such as multicultural products, gifting options, and unique health, beauty, and wellness items […]

How Independent Pharmacies Can Attract Younger Customers

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  by Cat Renwick, category analyst, for the “Profits in the front end” blog series    Attracting younger customers is essential for the long-term success of independent pharmacies. Gen Z and Millennials value convenience, personalization, and modern experiences. Here’s how you can appeal to this demographic: By carefully selecting products that meet the values and needs of […]

Review your product assortment to maximize space to sales

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  By Tara Kaifesh, category analyst, for the “Profits in the front end” blog series     Do you have departments you’re ordering products for on a weekly basis while there are others you can’t remember the last time you placed an order? If this is the case, you’ll want to review your product assortment as well as how […]

Themed Endcaps in Your Pharmacy Help Generate Additional Sales

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  By Kyle Lentz, category analyst, for the “Profits in the front end” blog series     Themed endcaps offer several opportunities to generate additional sales in your front-end. Changing them monthly also helps keep your pharmacy area looking fresh. We are lucky to be in an industry with no shortage of “specialty” months or observances. From […]

Why Customer Service at Independent Pharmacies Truly Makes a Difference

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  By Holly Ockelmann, national account analyst, for the “Profits in the front end” blog series At independent pharmacies, customer service goes beyond simply filling prescriptions. It’s about creating meaningful connections with customers and understanding their unique needs. In an age where large chains often dominate the retail landscape, independent pharmacies stand out for the personal […]