by Kyle Lentz for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series The old saying for independent pharmacy stock levels is, “One for show and one to go.” That’s great for items that typically sell less than one unit per month per store, but what is your philosophy on the higher velocity items that … Read more
By Althea R. for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series A friend recently had to call his auto repair shop after hours. He wanted to know when the shop opened the next day so he could bring his car in for emergency repairs. Expecting to hear a message with the shop hours, … Read more
By Courtney T. for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series An essential part of any business plan is the marketing plan. While a business plan gives an organization direction, the marketing plan contains the tools to help the store move in that direction. A good marketing plan supports your store vision … Read more
By Mary Hart for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series As a busy pharmacist, you may overlook your front-end. It’s easy enough to do when you generate over 90% of your business from your pharmacy counter. But it’s a mistake if you’re not paying attention to it. Front-end items are more profitable than prescriptions … Read more
By Megan Moyer for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series You want to provide a memorable shopping experience for your customers and make it easy for them to shop your store. In addition to your store layout, department adjacencies, product assortment and inventory levels, what else can you do to make … Read more
By Courtney T. for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series Can you guess what two words many employees dread hearing? If you guessed, “you’re fired,” sorry that’s incorrect. Correct answer: training seminar. For many, training seminars are synonymous with long, boring presentations full of information that goes in one ear and … Read more
by Steve Choate for our 99 Ways to Make a Positive Difference in Your Pharmacy blog series Prescription drugs are wonderful things. They help treat the ailments afflicting your patients. Over time, these drugs improve your patients’ health so they can resume their normal routines. However, using these drugs may also lead to side effects … Read more
By Mary Hart for our “99 Ways to Make a Positive Difference in Your Pharmacy” blog series What is communication? It is the process of transferring signals/messages between a sender and a receiver through various methods (written words, nonverbal cues, spoken words). It is also the mechanism we use to establish and modify relationships. If your staff has … Read more
