How Independent Pharmacies Can Attract Younger Customers
by Cat Renwick, category analyst, for the “Profits in the front end” blog series Attracting younger customers is essential for the long-term success of independent pharmacies. Gen Z and Millennials value convenience, personalization, and modern experiences. Here’s how you can appeal to this demographic: By carefully selecting products that meet the values and needs of […]
Ideas for Cross-selling Merchandise: Health Supports
Part of the Ideas for Cross-selling Merchandise infographics series
Review your product assortment to maximize space to sales
By Tara Kaifesh, category analyst, for the “Profits in the front end” blog series Do you have departments you’re ordering products for on a weekly basis while there are others you can’t remember the last time you placed an order? If this is the case, you’ll want to review your product assortment as well as how […]
Ideas for Cross-selling Merchandise: Vitamins & Dietary Supplements
Part of the Ideas for Cross-selling Merchandise infographics series
Themed Endcaps in Your Pharmacy Help Generate Additional Sales
By Kyle Lentz, category analyst, for the “Profits in the front end” blog series Themed endcaps offer several opportunities to generate additional sales in your front-end. Changing them monthly also helps keep your pharmacy area looking fresh. We are lucky to be in an industry with no shortage of “specialty” months or observances. From […]
Why Customer Service at Independent Pharmacies Truly Makes a Difference
By Holly Ockelmann, national account analyst, for the “Profits in the front end” blog series At independent pharmacies, customer service goes beyond simply filling prescriptions. It’s about creating meaningful connections with customers and understanding their unique needs. In an age where large chains often dominate the retail landscape, independent pharmacies stand out for the personal […]
HRG Reviews 1,837 New HBW Items in 2024
Waukesha, Wisconsin— February 12, 2025 — HRG’s new item review team, in its ongoing evaluation of products suitable for the independent pharmacy channel, examined 1,837 new health, beauty, and wellness (HBW) items in 2024. This is an increase of 12.4% from the 1,634 products reviewed in 2023. The increase is noteworthy as HBW item launches […]
Ideas for Cross-selling Merchandise: Hair Care
Part of the Ideas for Cross-selling Merchandise infographics series
Ask A Friend What You Could Do To Improve Your Store
By Kelly Zygowski, category analyst, for the “Profits in the front end” blog series How well do you know your store? Could it be too well? When you have a routine and see the same view every day, it becomes so familiar that it blends into the background, and you don’t even notice it […]
Rotate your endcaps every 45 to 60 days
Welcome to our new blog series for independent pharmacies that will include ideas, tips, tools, and actions you can take to build your front-end profits. We’ll be covering the areas of merchandising, pricing, product promotion and assortment, and more to help you grow your business. Each post will include a graphic with an indication of […]