Planet of the apps

August 16, 2013By Focus on the Pharmacy Front End Blog, Independent Pharmacy

Posted by Jenny Kosek Web apps have gotten so easy to use, even monkeys are using them. Well, Mailchimps, Picmonkeys, and Surveymonkeys, anyway. Ape-inspired apps are making what were once high-level computer functions easy, useable, and fun. Mailchimp, Picmonkey, and Surveymonkey are three examples of free, simple to use web applications that your pharmacy can … Read More

Beautiful opportunities

July 11, 2013By Focus on the Pharmacy Front End Blog, Independent Pharmacy

by Jenny Kosek Drug Store News’ “Patient Views” data is revealing some intriguing insights into the beauty and personal care category. According to their recent polls from Accent Health, 70% of consumers surveyed indicate that they are likely to purchase beauty and hygiene products when filling prescriptions. Furthermore, 3 in 5 consumers said that looking … Read More

Music to your ears

July 4, 2013By Focus on the Pharmacy Front End Blog, Independent Pharmacy

by Dave Wendland Employees dancing in the aisles will most likely not increase sales. But I’m amazed at the number of retail executives I speak to who have given the reins of their musical selections to their employees who then insist on playing what they enjoy listening to. Now, I don’t want to appear an … Read More

May I Help You? Really.

June 7, 2013By Articles, Independent Pharmacy

  by Dave Wendland for Drug Store News UpMarketing blog June 7, 2013 Perhaps I have become too cynical. But really, when did providing customer service become an inconvenience for some retail staff? Too often I have witnessed reluctance on the part of shoppers to seek help — and if they do, it almost always begins … Read More