by Donna Boulieu, senior product & pricing analyst, for the Resolutions for Independent Pharmacies blog series “They don’t understand what we go through!” “We’re busier than they are!” “Customers have complained about their service!” Have you heard these or similar comments from your employees in reference to their coworkers? Lack of positive dialogue and interactions between associates … Read more
By Jen Johnston, CHHC, senior marketing services account manager In my last post, I shared the background of Ben and Heather McNabb, a pair of pharmacists in Eastland Texas that took over their local independent pharmacy in 2015, and rebranded it as Love Oak Pharmacy as a way to connect with their community on an emotional … Read more
By Jen Johnston, CHHC , senior marketing services account manager Want to “online-proof” your independent pharmacy? Take some advice from Ben McNabb, pharmacist and owner of Love Oak Pharmacy. From the store name to the marketing to the items on the shelves – there could not be a more thoughtful, intentional approach to growing a … Read more
by Tom Boyer, director of national accounts, for the Resolutions for Independent Pharmacies blog series The new year is right around the corner so it’s a good time to think about resolutions you can make not only for yourself, but also for your store. Here are a few ideas for store resolutions. Get your staff more … Read more
By Jen Johnston, CHHC, senior marketing services account manager, for the Step into Natural blog series Some independent retailers may have a difficult time identifying what is trending across the wellness landscape or which lifestyle diets are hot, resulting in missed opportunities to connect with customers around their self-care interests. Knowing what is popular with your patient base … Read more
By Dave Wendland, vice president, strategic relations ‘Twas the hour before opening when all through the store, several creatures were stirring; the locks were on doors. The stocking was done on the store shelves with care, in hope that consumers soon would be there. The pharmacist was busily preparing some scripts. The clerks were in … Read more
By Steve Choate, business development manager, for the Resolutions for Independent Pharmacies blog series Do you know that nearly 10% of our country’s bridges – 58,495 out of 609,539 – are considered structurally deficient and need repairs? This is according to the American Road & Transportation Builders Association. It would take an estimated $115 billion to bring … Read more
By Jen Johnston, CHHC, senior marketing services account manager, for the Step into Natural blog series Clean Label. At first the definition of this phrase sounds as if it should be a simple one – a brand without harmful (dirty) chemicals. But what is meant by “harmful” or “dirty”? Or maybe it would be better to define clean … Read more
By Julie Bonnell, vice president of operations, for the Resolutions for Independent Pharmacies blog series Getting to know the other businesses in your area is a great way to springboard into attracting new customers. Understanding who is shopping their stores can help you refine your offerings to meet those customers’ needs and interests. Best of all, you … Read more
By Jen Johnston, CHHC, senior marketing services account manager, for the Step into Natural blog series Anxiety disorders are the most common mental illness in the U.S., affecting 40 million adults in the United States age 18 and older, or 18.1% of the population every year according to the Anxiety and Depression Association of America. Stress is … Read more
