The kids want their summer back

by Jen Johnston Ah, summer is finally in full swing. The kids are finally out of school. Time for hot weather, vacations, bar-b-ques, and. . .back-to-school promotions? Perhaps I am just paying more attention in 2013, but back-to-school advertising seems to be happening earlier than ever. In fact, some retailers began their promotions on school … Read more

Why Gen Y?

by Jenny Kosek 80 million people between the ages of 17 and 34 currently comprise the much-buzzed about Millennial Generation. Considering that 40% of shoppers under age 25 purchase no OTC products at independent pharmacy, the industry is lagging behind when it comes to engaging this immensely important demographic. That means independent pharmacy is losing … Read more

Retail staff: In-store search engines

by Jenny Kosek How did it come to this? 91% of consumers who shop online do so because they can research their buying decisions, and these shoppers trust online ratings and reviews by a 4:1 margin over the opinions of store employees. Why don’t shoppers trust store employees any more? Consumers who are turning to … Read more

Your product assortment can be your differentiator

by Megan Moyer We often talk to independent pharmacies about finding their niche in the community. The trouble is many indie pharmacists aren’t sure where to begin to figure this out. One place to start is to review your product assortment. A good approach is to look at your competitors, customers, and community. You can … Read more

Fixing Your Fixtures: Tips for Selecting Pharmacy Shelving

  Written by and published in Elements magazine, June 15, 2016 Your pharmacy’s fixtures support your front-end sales, organize your back-end workflow and influence how patients perceive the level of service and care you provide at your pharmacy. Despite all the work your pharmacy’s shelving and fixtures do to support the success of your business, … Read more