HRG

Themed Endcaps in Your Pharmacy Help Generate Additional Sales

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  By Kyle Lentz, category analyst, for the “Profits in the front end” blog series     Themed endcaps offer several opportunities to generate additional sales in your front-end. Changing them monthly also helps keep your pharmacy area looking fresh. We are lucky to be in an industry with no shortage of “specialty” months or observances. From […]

Why Customer Service at Independent Pharmacies Truly Makes a Difference

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  By Holly Ockelmann, national account analyst, for the “Profits in the front end” blog series At independent pharmacies, customer service goes beyond simply filling prescriptions. It’s about creating meaningful connections with customers and understanding their unique needs. In an age where large chains often dominate the retail landscape, independent pharmacies stand out for the personal […]

Why Updating the Interior of Your Pharmacy is Essential for Success

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  By Cat Renwick, category analyst, for the “Profits in the front end” blog series A customer’s first impression is made within seven seconds of entering a store; within that short timeframe an initial opinion about your establishment and atmosphere will be made. At a time where customers are watching their dollars more closely and […]

Establish a strong web presence

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  By Noah Rosenthal, category analyst, for the Profits in the front end blog series    In an ever-changing healthcare environment, independent pharmacies face unique challenges to compete. Having a strong online presence can be crucial for your small business, allowing you to offer expanded options to engage and retain customers and stand out in a large […]

HRG Reviews 1,837 New HBW Items in 2024

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Waukesha, Wisconsin— February 12, 2025 — HRG’s new item review team, in its ongoing evaluation of products suitable for the independent pharmacy channel, examined 1,837 new health, beauty, and wellness (HBW) items in 2024. This is an increase of 12.4% from the 1,634 products reviewed in 2023. The increase is noteworthy as HBW item launches […]

Monthly Retailer Category Tips — Hair Care

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Make the most of your hair care department with these tips! by Cat Renwick, category analyst, part of Monthly  Retailer Category Tips If you don’t have much space to devote to a full-size hair care department, be sure to at least stock the Never Outs® for this category. Never Outs is HRG’s designation for products […]

Ask A Friend What You Could Do To Improve Your Store

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  By Kelly Zygowski, category analyst, for the “Profits in the front end” blog series  How well do you know your store?  Could it be too well?  When you have a routine and see the same view every day, it becomes so familiar that it blends into the background, and you don’t even notice it […]