Monthly Retailer Category Tips — Oral Care
by Kyle Lentz, category analyst, part of Monthly Retailer Category Tips Take the month of May to update your oral care department to drive sales with a focus on education and your product mix. It’s National Dental Health Month in May, a perfect opportunity to put together an endcap with staple oral care products, vanity items […]
HRG Presents at ECRM Home Health Care Education and EPPS Program
Waukesha, Wisconsin — May 5, 2025 — HRG will be moderating the panel, “Changing Channels: Home Health, Diabetes, and the New Patient Journey,” at the ECRM Home Health Care Education and EPPS Program in Jacksonville, FL, May 5 – 8, 2025. The educational session is on Tuesday, May 6 and will include a discussion moderated […]
How Independent Pharmacies Can Attract Younger Customers
by Cat Renwick, category analyst, for the “Profits in the front end” blog series Attracting younger customers is essential for the long-term success of independent pharmacies. Gen Z and Millennials value convenience, personalization, and modern experiences. Here’s how you can appeal to this demographic: By carefully selecting products that meet the values and needs of […]
Ideas for Cross-selling Merchandise: Health Supports
Part of the Ideas for Cross-selling Merchandise infographics series
Ideas for Cross-selling Merchandise: Vitamins & Dietary Supplements
Part of the Ideas for Cross-selling Merchandise infographics series
Themed Endcaps in Your Pharmacy Help Generate Additional Sales
By Kyle Lentz, category analyst, for the “Profits in the front end” blog series Themed endcaps offer several opportunities to generate additional sales in your front-end. Changing them monthly also helps keep your pharmacy area looking fresh. We are lucky to be in an industry with no shortage of “specialty” months or observances. From […]
Why Customer Service at Independent Pharmacies Truly Makes a Difference
By Holly Ockelmann, national account analyst, for the “Profits in the front end” blog series At independent pharmacies, customer service goes beyond simply filling prescriptions. It’s about creating meaningful connections with customers and understanding their unique needs. In an age where large chains often dominate the retail landscape, independent pharmacies stand out for the personal […]
Ideas for Cross-selling Merchandise: Sun Care
Part of the Ideas for Cross-selling Merchandise infographics series
Why Updating the Interior of Your Pharmacy is Essential for Success
By Cat Renwick, category analyst, for the “Profits in the front end” blog series A customer’s first impression is made within seven seconds of entering a store; within that short timeframe an initial opinion about your establishment and atmosphere will be made. At a time where customers are watching their dollars more closely and […]
Establish a strong web presence
By Noah Rosenthal, category analyst, for the Profits in the front end blog series In an ever-changing healthcare environment, independent pharmacies face unique challenges to compete. Having a strong online presence can be crucial for your small business, allowing you to offer expanded options to engage and retain customers and stand out in a large […]