HRG Introduces 99 Ways to Make a Positive Difference in your Pharmacy Blog Series

October 21, 2014By News

October 21, 2014 - Hamacher Resource Group (HRG) announces its 99 Ways to Make a Positive Difference in Your Pharmacy blog series. 99 Ways offers actionable ideas for community pharmacies to implement that can improve store operations and refresh the customer experience.

The short-format blog series is written by the company’s diverse team of independent pharmacy experts and includes viewpoints from category analysts, pricing analysts, operational experts, customer service professionals, marketers, and business development managers. Blog posts vary by topic and can be read quickly, offering actionable suggestions that veteran and novice pharmacists can easily implement in their stores to improve the patients experience, build customer loyalty, and strengthen operations. Topics published include 35. Answer the phone professionally, 82. Attend an industry event, 92. Solicit customer suggestions, and 41. Eliminate “can’t do” attitudes. In addition, HRG is offering pharmacists a free, downloadable poster listing all 99 Ways to Make a Positive Difference in Your Pharmacy topics that pharmacists can retrieve from the company’s website to post in-store or share with staff.

“The convenient, short format of the blog makes it easy for busy pharmacists to quickly enjoy the posts and come away inspired, armed with practical ideas that can improve their businesses,” says Tom Boyer, director of national accounts and member of the owner’s group.

99 Ways to Make a Positive Difference in Your Pharmacy will continue to be updated with one-to-two new posts per week into 2015. To explore the blog or to subscribe to receive new posts directly to your inbox, visit Hamacher.com/99ways.To download the complimentary 99 Ways to Make a Positive Difference in Your Pharmacy ideas poster, visit hamacher.com/projects/99-ways-to-make-a-positive-difference-in-your-pharmacy-series/.

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