Hamacher Resource Group Awards Certification to First Class of Drogueria Betances Merchandisers

August 24, 2016By News


HRG Certified Badge

Waukesha, Wisconsin – August 24, 2016 – Hamacher Resource Group, Inc. (HRG) has trained and certified thirteen merchandisers for Puerto Rican drug wholesaler, Drogueria Betances. The extensive, multi-module training program that spanned several months covered the essentials of effective pharmacy front-end merchandising. This first class of merchandisers earned certification from HRG experts and will be implementing their new skills in Betances’ client community pharmacies across the island.

The 15-hour Hamacher Merchandiser Certification program included three training webcasts from HRG analysts and a full-day certification test graded by HRG. The program emphasized the critical role of following planograms and stocking the proper assortment, with an additional focus on merchandisers working with pharmacists to convey the significant sales opportunity when a front-end is well-merchandised.

To help kick off this new merchandising initiative among the stores, Betances held an exclusive invitation-only event for pharmacists. The two-hour education session focused on category management and the value of independent pharmacies in the community.

Juan Hernandez, finance and administration vice president, said, “Based on the success we’ve had with category management services from HRG, we wanted to find additional ways to enhance our ability to further deliver value to community pharmacies. Those stores that have been following the HRG category management program have seen an improvement in sales, some up to 20% in the short time it’s been in use. We feel the implementation of the program by Hamacher-certified merchandisers will advance these types of results for more stores.”

Dave Wendland, vice president, strategic relations, and member of the owners group at HRG, said, “It was exciting to be present and see the enthusiasm surrounding this new undertaking from both the Drogueria Betances merchandisers and the pharmacists. There continues to be unrealized potential in the front-end of independents, and I admire Betances’ commitment to helping these stores realize that opportunity. They have been a wonderful partner in the launch of this and the category management program, and we look forward to our ongoing working relationship."