Resolution: Make sure every employee knows what their responsibilities are

Posted by on Aug 11, 2017 in Behind the Shelf Blog, Resolutions

By Beth Maas, human resource manager, for the Resolutions blog series As a pharmacist, you have a lot on your plate and are looking to save time wherever you can. With a capable staff in place, and making sure every employee knows what their responsibilities are, you can minimize the time you spend managing your associates. Setting […]

Resolution: Review my marketing plan

Posted by on Aug 7, 2017 in Behind the Shelf Blog, Resolutions

by Cari Sass, for the Resolutions blog series Your marketing plan is a roadmap for your branding and promotional goals and activities as well as your intelligence gathering throughout the year. It is set in conjunction with your marketing budget to ensure you have the funds in place to achieve your goals. It could also include your sales […]

Resolution: Check on my data security

Posted by on Aug 1, 2017 in Behind the Shelf Blog, Resolutions

By Brittany Benson, manufacturer research specialist, for the Resolutions blog series Ever feel like you make life or your business more complex than it needs to be? Do you buy into the idea that to be productive and grow your business you need to stay busy and constantly be doing something? Take a step back with me and […]

Resolution: Make a commitment to my community

Posted by on Jul 25, 2017 in Behind the Shelf Blog, Resolutions

by Steve Choate, business development manager, for the Resolutions blog series Whether you are a large or small manufacturer, you have a presence in the community in which your facility or facilities are located. You provide jobs not only to your employees, but also to the businesses that support your company – local restaurants, repair shops, […]

Resolution: Identify top-selling items and complementary products for cross-merchandising

Posted by on Jul 17, 2017 in Behind the Shelf Blog, Resolutions

by Tara Kaifesh, category analyst, for the Resolutions blog series Are you a medium or large format store looking for ways to increase sales? One way is to identify your top-selling items and pinpoint cross-merchandising and selling opportunities for them. Start by determining which items are top sellers. There are a few ways to do […]

Resolution: Identify my customers’ expectations and how to meet them

Posted by on Jun 30, 2017 in Behind the Shelf Blog, Resolutions

by Kathy Hagen, data assets specialist, for the Resolutions blog series In thinking about how to identify customer expectations, I thought it best to first establish that expectations are different from needs. You can’t determine a customer’s needs until the customer is in your store. That’s when you’ll know if they need a prescription medication, […]

Resolution: Try a new idea every month

Posted by on Jun 14, 2017 in Behind the Shelf Blog, Resolutions

by Nelson Rodriguez, junior category analyst, for the Resolutions blog series As a retailer, you need to constantly be giving your customers a reason to come back. Sure, there are your prescription customers who may have a built-in need to return to your store on a regular basis, but even those shoppers need motivation to browse […]

Resolution: Better connect with my customers

Posted by on May 30, 2017 in Behind the Shelf Blog, Resolutions

by Lisa Lopez, data assets associate, for the Resolutions blog series Your customers are critical to your store and the better you can connect with them, the stronger your business becomes. I’ve been a certified pharmacy technician for 18 years. Even though I work full-time at HRG and I’m a mom, I continue to work […]

Resolution: Regularly check for out-of-dates

Posted by on May 23, 2017 in Behind the Shelf Blog, Resolutions

by Kelly Zygowski, junior category analyst, for the Resolutions blog series Your number one goal for your front-end should be to always provide a pleasing shopping experience for your customers. Of the many elements that contribute to that goal, an important one is ensuring your stock isn’t expired. Looking at the 27 categories we review […]

Resolution: Offer endcap solutions to my pharmacies

Posted by on May 9, 2017 in Behind the Shelf Blog, Resolutions

by Tom Boyer for the Resolutions blog series As a distributor, you provide your independent pharmacy stores a number of tools and aids to help them improve their business. When it comes to merchandising solutions that will offer the most return on your effort, look to endcaps. Endcaps are the second-most shopped area of stores […]